Backed by research and NHS evidence studies, and also based on the SCARF® model of social threat and reward.
Patient appreciation has the power to improve morale, combat burnout and remind staff just how much they matter.
Patients want to thank and support staff and ensure they feel valued and motivated.
Capturing this at point-of-care and conveying it directly to staff has proven uniquely effective in inspiring every team member. It is the single most powerful and lasting motivational experience for staff.
Awards, Benefits and Perks are fleeting, while frequent genuine appreciation creates a lasting impact, sustainably improving staff satisfaction.
It is naturally embraced and supported by patients, their families, and staff, engaging all roles at all levels, including those behind the scenes, such as theatre staff, porters, catering and cleaning staff.
The multitude of initiatives and abundance of wellbeing Apps all fundamentally struggle with engagement and are often fleeting, tokenistic, or unsustainable.
Designed & Operated by Patients & Staff…
Patients and their families are grateful for their care. This is the most powerful yet largely untapped motivator. There is enormous value in recognising and learning from this.
For Staff
Both clinical and non-clinical, it brings appreciation to the fore, rehumanising the roles of healthcare staff and returns value and meaning to the vocation, as an individual sense of purpose is the bedrock of all motivation in healthcare.
For Patients & Families
It delivers a simple and convenient medium to easily find and thank and support those who have cared for them in their time of need, making for a rewarding and compassionate experience.
For Senior Managers
It provides a proven and pragmatic Workforce Transformation and Staff Recognition Programme that helps combat burnout, boosts productivity, reduces absenteeism, and generates meaningful cost savings.
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