The power of direct-to-staff real-time appreciation, and its ability to motivate, improve morale and remind staff just how much they matter, has been systemically underestimated.
“The significant majority of patient encounters are positive and patients are grateful for the care they receive but we don’t focus on capturing and sharing that gratitude and positivity with our health care professional teams” – Richard Jenkins, Chief Medical Officer, PwC
Patients and their families can now send messages of appreciation directly to staff mobile phones in real time, creating a lasting impact on staff and a rewarding experience for patients.
No gesture is more genuine nor meaningful than a patient’s or their family’s appreciation and support for the care they receive.
Motivated staff are more resilient and engaged, leading to improved productivity, care and savings.
Designed & Operated by Patients & Staff…
Patients and their families are grateful for their care and this is the most powerful yet largely untapped motivator and there is also enormous value in recognising and learning from this.
For Senior Managers
It provides a proven and pragmatic Workforce Transformation & Staff Recognition Programme that helps combat burnout, boosts productivity, reduces absenteeism, and generates meaningful cost savings.
For Staff
Both clinical and non-clinical, it brings appreciation to the fore, rehumanising the roles of healthcare staff and returns value and meaning to the vocation, as an individual sense of purpose is the bedrock of all motivation in healthcare.
For Patients & Families
It delivers a simple and convenient medium to easily find and thank and support those who have cared for them in their time of need, making for a rewarding and compassionate experience.
Imagine…
Resilient and engaged staff are more productivity, provide better care and less likely to call in sick or resign, leading to significant savings.
*St Mark’s Hospital Report (Nyarai Gondo, Head of Nursing) – 17% improvement in sickness rates
*Royal Blackburn Hospital (Louis Vitone, Director – Surgery) – 24% improvement in sickness rates
**LNWH NHS Trust – 4.5% improvement NHS national staff survey (wellbeing)
Improving morale and burnout at scale
Fewer staff sickness days*
Retaining and attracting new talent
Improving staff sentiment results**
Better online ratings and reviews
Increased productivity and capacity
Raising funds for your charity
No workload or IT integration
We have cracked the code for behavioral change at scale.
Based on the SCARF® model of social threat and reward, neuroscience research, and validated through NHS evidence, HUMAN by ShareGratitude, which is designed and operated by a cohort of patients and staff, facilitates sustainable bottom-up behavioural and culture change at scale.
It also provides new insights, with detailed analytics on patient and staff engagement, capturing data on what matters most to patients regarding their care experience, and providing early predictors for burnout.
Contact us to learn how HUMAN by ShareGratitude Patient & Staff-Centric Workforce Transformation & Staff Recognition Programme is achieving this today…
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